On-Site Service Agreements
AV TechSource provides ongoing audio visual system support, including maintenance and repairs for a large number of clients across the nation, especially in the greater Chicago / Milwaukee / Gary area.
- If you’re an AV integrator, sound or videoconferencing contractor looking to outsource service, we can match our offerings to your requirements. The vast majority of our service work is done on a subcontractor basis.
- If you’re a technology or facilities manager looking for service on an older system, one of our innovative S.O.S. agreements can provide you with peace of mind and a fixed maintenance cost.
- Either way, you can be assured that a covered system will be maintained and repaired by the most experienced and highly trained field service engineers.
Available audio visual services
- Scheduled preventive maintenance
- Emergency on-site repairs
- Loaner equipment to get you up and running should a component need service that will take time
- Telephone support to help an important meeting continue
- Online monitoring, help and service for systems equipped with AMX Meeting Manager or Crestron RoomView
Contact us for a free evaluation of your system. We will come out to evaluate your equipment and provide you with options tailored to your needs and your budget.
Why would you need a service agreement?
We are often asked, “Why do I need a service contract? My LCD projector has a 2-year warranty.”
While this is true, manufacturers’ warranties require you to send the projector or component to them for repair. And often it’s not obvious which component is causing the problem. A service agreement will take away delays and uncertainty and guarantee that your system will be up and running within a specified amount of time. It will also include preventative maintenance visits that allow us, most often, to identify and repair faulty components before they can cause a major problem.
You’ve installed your AV system with specific goals in mind. You may need to “wow” potential clients, or you need to conduct mission-critical meetings, communications or training. Our audio visual system support, secured by a service agreement, will minimize downtime and allow you to get the maximum return on your investment.
AV TechSource service is more than just an insurance policy for your or your client’s valuable audio visual system. Our Service On-Site (S.O.S.) agreements provide unlimited emergency service calls, telephone support and preventive maintenance services.
Depending on your needs, our AV service contracts cover your entire system, from the most expensive component down to cables and connectors, with the exception of expendable items such as batteries and lamps. We will even provide the labor to install any replacement lamps and batteries for your equipment.
We also provide training to your key personnel during our preventive maintenance visits when requested.
Just one phone number to put our professional audio visual services to work for you.
Experience the highest quality service and support in the AV industry!
847.557.8449